Customer Stories 20 min with Sarah M.

Sarah: The D2C Brand Manager

0:00 20 min

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About This Episode

Episode overview

Sarah manages TrailForge's 400 SKUs. Her nightmare: ChatGPT recommended a competitor using specs scraped from a retailer who listed TrailForge's product wrong.

Guest: Sarah M.

Featured on Central Deep Dives

Highlights

Key takeaways

01

AI agents forming recommendations from wrong third-party data

02

Brand reputation shaped by copy-paste jobs

03

Central as the brand's verified source of truth

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