Quantifying the Qualitative
We don't count stars. We read every review, extract themes, cross-reference with verified specs, and generate intelligence.
Overview
What it does
Review Intelligence reads customer reviews across platforms, extracts recurring themes, cross-references them with verified product specifications, and generates actionable intelligence. The result feeds into FAQ generation, Smart Negatives, and product improvement insights.
Under the hood
How it works
NLP analysis of customer reviews identifies themes (comfort, noise, durability, fit), sentiment, and specific claims. These are cross-referenced with verified product data to generate evidence-backed answers to customer questions.
In Practice
Real example
31 reviews mention glasses compatibility → FAQ entry generated: "Can I wear glasses? Yes — 31 verified purchasers confirm glasses comfort with the C5." Backed by verified data showing the helmet's EPS glasses channel design.
See Review Intelligence in action
Book a demo and we’ll show you how this feature transforms your product data.